HIPAA-Compliant CRM

30% of Patients Are Lost on the First Phone Call

Turn Staff Into Patient Conversion Experts

Real-time guidance that helps medical staff convert inquiries into appointments

WATCH A 90 SECOND DEMO

Here's the Problem: Your Staff Are Accidentally Driving Patients Away

Your team knows patient care inside and out. That's not the issue. The issue is this: every day, qualified prospects call your practice ready to book, and your well-meaning staff accidentally talk them out of it. Research confirms that 30% of potential patients hang up and call your competitors after a single conversation with untrained staff.

The Reality: Your Staff Don't Know How to Close

❌ What Kills Conversions
  • "Let me transfer you to scheduling" (passes the buck)
  • "The doctor will discuss pricing during your visit" (creates uncertainty)
  • "I'm not sure about that procedure" (undermines confidence)
  • "We'll call you back to schedule" (gives up control)
  • "You'll need to check with insurance first" (creates barriers)
✅ What Books Patients
  • "I can get you scheduled right now" (takes control)
  • "Dr. Smith has helped 200+ patients with exactly your concern" (builds confidence)
  • "Here's what our patients love about that procedure" (creates excitement)
  • "I have Tuesday at 2pm or Thursday at 10am - which works better?" (assumes the close)
  • "We handle all insurance verification for you" (removes barriers)

The Result: Prospects Hang Up and Call Your Competitors

Not because they don't want your services - because your staff accidentally convinced them to look elsewhere

That's Why We Built Real-Time Conversion Guidance

InfluxMD's proven-effective guidance system analyzes each prospect in real-time and tells your staff exactly what to say, when to say it, and how to handle every objection. The result? Your team converts prospects like seasoned sales professionals - without feeling pushy or uncomfortable.

Here's What Your Staff See During Every Call
  • Instant prospect intel - Insurance status, procedure interest, urgency level
  • Proven opening lines - Industry-leading scripts that work for that specific prospect type
  • Bulletproof objection responses - Pre-tested answers to every common concern
  • Multiple closing strategies - 5 different ways to ask for the appointment
  • Backup plans - Exactly what to do when they say "I need to think about it"

The Result: 40% More Appointments from the Same Phone Traffic

Your staff become confident patient advocates - not pushy salespeople

Live Guidance Interface
Sarah M. - Calling about breast augmentation High Intent
🎯 Opening: "Hi Sarah! I see you're interested in breast augmentation. Dr. Johnson has helped hundreds of patients achieve beautiful, natural results."
⚡ If she asks about cost:
"Great question! Our consultation includes a personalized quote. Dr. Johnson will show you before/after photos of patients with similar goals. I have openings Tuesday at 2pm or Thursday at 10am - which works better?"
🛡️ If she mentions other consultations:
"Smart to do your research! Dr. Johnson always encourages patients to feel confident in their choice. What specific questions can I help you prepare for your consultations?"
🎯 Closing options:
1. "Which day works better for you?"
2. "Should we start with Tuesday or Thursday?"
3. "I'll hold that Tuesday slot - can I get your email to confirm?"
APPOINTMENT BOOKED - Guidance helped convert uncertain caller

Guidance Tailored to Your Specialty

Scripts and strategies specific to your procedures and patient concerns

Plastic Surgery

Guidance for handling cost concerns, recovery questions, and helping patients visualize results

Dental Practices

Scripts for insurance verification, pain point discussions, and emergency appointment scheduling

Weight Loss Centers

Approaches for discussing sensitive topics, program options, and success story sharing

Staff Performance Before vs. After Guidance

Without Guidance

37%

Phone inquiry conversion rate

  • ❌ Staff guess at what to say
  • ❌ Inconsistent messaging
  • ❌ Missed conversion opportunities
  • ❌ No objection handling skills
  • ❌ Fear of saying wrong thing

With Real-Time Guidance

52%

Phone inquiry conversion rate

  • ✅ Confident, guided conversations
  • ✅ Consistent high-quality messaging
  • ✅ Never miss closing opportunities
  • ✅ Professional objection responses
  • ✅ Staff feel empowered to help
"I watched my receptionist go from transferring every sales call to confidently booking 4 consultations in one morning. The prompts give her exactly what to say - she sounds like she's been doing sales for years. Our phone conversion rate jumped 40% in three weeks. Best investment we've made."
— Dr. Rebecca Martinez, Atlanta Dermatology & Aesthetics

How Real-Time Guidance Works

1. Call Comes In

Staff see the prospect's profile and AI-recommended talking points instantly on their screen.

2. Smart Prompts

Real-time suggestions appear based on what the prospect says and their specific concerns.

3. Confident Close

Staff use proven closing techniques with multiple backup options if the first approach doesn't work.

Stop Losing Revenue to Untrained Phone Conversations

Every missed conversion costs your practice

Ready to Stop Losing Leads?

Schedule a personalized demo with an InfluxMD expert to see exactly how we can help your practice convert more patients.

Schedule Your Demo

15-minute consultation • Medical practice expert • No sales pressure